Supplier Code of Conduct
Protecting our planet through sustainable practices for future generations
About Us
Rooted in strong identity and values, Bombolo Biscotti is equally dedicated to sustainability and fair employment. We prioritize responsible sourcing, ethical workplace practices, and environmentally conscious operations, ensuring that every cookie reflects not only exceptional craftsmanship but also our commitment to doing what’s right for people and the planet.
Our Mission
To craft exceptional Italian cookies using premium, wholesome ingredients and a balance of traditional artisanal techniques with modern efficiency. We are committed to delivering products that delight customers with every bite while upholding responsible sourcing, sustainable practices, and fair employment. Our mission is to share the warmth, authenticity, and joy of true Italian baking with partners and communities everywhere.
Our Vision
To become a trusted leader in the specialty cookie industry by setting the standard for quality, integrity, and sustainability. We envision a future where Bombolo Biscotti is recognized not only for delicious, long‑lasting products, but also for our dedication to ethical operations, environmental stewardship, and meaningful relationships with employees, customers, and partners.
Introduction and Scope
This policy establishes our commitment to:
• Identify and address human rights risks
• Identify and address environmental risks
• Promote ethical and responsible business conduct
• Implement due diligence across our supply chain
• Prevent, mitigate, and remediate adverse impacts
The Bombolo Biscotti Supplier Code of Conduct serves as the foundation of our partnership with all suppliers. Its purpose is to establish a shared understanding of our expectations, values, and commitment to responsible business practices. By following this Code, suppliers help ensure consistent compliance with legal requirements and Bombolo Biscotti standards, enabling us to work together in a reliable, ethical, and sustainable manner.
To uphold these expectations, Bombolo Biscotti requires all tiers of its suppliers, including manufacturers, contractors, partners, agents, distributors, consultants, and their respective subcontractors and supply-chain providers to comply with this Supplier Code. We expect suppliers to extend these standards throughout their own supply chains, including subsuppliers, raw-material providers, subcontractors, and any facilities involved in producing goods or services for Bombolo Biscotti.
It is the supplier’s responsibility to ensure compliance with both the intent and the requirements of this Supplier Code throughout their operations and supply chain. This may be achieved through effective communication, training, monitoring, and the implementation of appropriate management systems, policies, and procedures.
This Supplier Code is not exhaustive. Suppliers must use sound judgment to ensure responsible conduct in areas not explicitly addressed. Additionally, we expect suppliers to uphold the same high standards of integrity, fairness, and ethical behavior that guide Bombolo Biscotti’s own operations.
Labor and Human Rights
Human Rights
Child Labor
Forced Labor
Discrimination and Harassment
Suppliers must ensure that all employment decisions, including hiring, promotion, compensation, training, discipline, termination, and retirement, are made without discrimination. This includes discrimination based on race, color, religion, sex, including pregnancy, sexual orientation, and gender identity, national origin, age, disability, family or marital status, or genetic information, including family medical history.
Suppliers must treat every worker with dignity and respect and maintain a work environment free from bullying, intimidation, coercion, corporal punishment, or any other form of harassment. This includes physical, psychological, sexual, and verbal harassment. Suppliers are responsible for ensuring that all workers feel safe, supported, and able to perform their work without fear of mistreatment.
Quality, Health, Safety and Environment
Food Safety and Quality
All suppliers must meet or exceed and be able to demonstrate compliance with the food safety and quality assurance standards required by applicable laws and by Bombolo Biscotti. In addition, any suppliers and business partners involved in producing Bombolo Biscotti-branded products are required to uphold the full set of Bombolo Biscotti brand standards and requirements.
Health and Safety
Suppliers must provide all workers with a safe, clean, and healthy work environment that meets or exceeds all applicable health and safety laws, regulations, and industry standards. This includes supplying all legally required personal protective equipment and maintaining facilities in sanitary, hazard-free condition. When housing is provided, it must also be safe, sanitary, and fully compliant with relevant requirements.
Suppliers are responsible for implementing robust health and safety management practices across their operations. This includes conducting regular risk assessments, maintaining appropriate safety controls, and delivering job-specific safety training to prevent workplace accidents, hazards, illnesses, and injuries. Workers must be empowered to protect their own well-being. All workers, including those employed by subcontractors, must have the right to refuse unsafe work and to report unsafe or unhealthy conditions without fear of retaliation.
Sustainability & Environment
Suppliers must operate in an environmentally responsible manner and comply with all applicable national and local environmental laws and regulations. Bombolo Biscotti expects suppliers to manage their facilities in ways that actively monitor, control, and, where possible, reduce air emissions, water discharges, including wastewater and solid waste, the use of toxic substances, and the generation and disposal of hazardous waste.
We also expect suppliers to support Bombolo Biscotti’s long-term sustainability commitments. This includes minimizing environmental impact, improving operational efficiency, and contributing positively to the communities where we work and source. Suppliers should maintain practices that reflect responsible resource use, pollution prevention, and continuous improvement in environmental performance.
Management Practices
Confidential Information
Suppliers must protect all Bombolo Biscotti confidential and proprietary information, use it only for approved business purposes, and prevent any unauthorized disclosure. This includes agreements, pricing, financial information, product specifications, customer data, and any other non-public information.
Suppliers may not share Bombolo Biscotti’s confidential information with third parties without prior written consent. These obligations remain in effect even after the business relationship ends.
Suppliers must also comply with all applicable data privacy and security laws and maintain appropriate safeguards to protect any personal or sensitive information accessed through their work with Bombolo Biscotti.
Record Keeping
Suppliers must maintain accurate, complete, and up-to-date records in line with all applicable laws and generally accepted accounting principles. This includes documentation related to employment practices, financial activities, product traceability, food safety, worker safety, and any records required by law or requested by Bombolo Biscotti.
Records must be kept in an accessible, understandable format and retained according to local regulatory requirements. Upon request, suppliers must make these records available to Bombolo Biscotti or its authorized representatives for review.
Compliance Verification
Suppliers must regularly review their own operations, as well as those of their partners, subcontractors, and raw-material suppliers, to ensure full compliance with this Supplier Code.
Bombolo Biscotti reserves the right to verify compliance through assessments such as self-evaluations and reviews of records and business practices.
Suppliers must provide Bombolo Biscotti and its representatives with access to all relevant records needed to monitor compliance.
Our Guiding Principles
We Care for People
At Bombolo Biscotti, we believe care starts with everyday actions. We are committed to creating a workplace where people feel valued, supported, and proud of the work they do. By encouraging collaboration, embracing diverse perspectives, and treating one another with respect, we create an environment where people can do their best work. We extend this same commitment beyond our business by supporting local communities and contributing in meaningful ways that reflect our values.
We Source Products Responsibly
Quality and integrity begin with responsible sourcing. We carefully select our suppliers based on merit and hold them to high standards of environmental, social, and ethical responsibility. We believe strong partnerships are built on honesty, respect, and trust. By working with suppliers who share our values, we help elevate standards across our industry and ensure every Bombolo Biscotti product is made with care for people, communities, and the world we share.
We Protect the Planet
Our commitment to sustainability goes hand in hand with our passion for great food. We recognize that the future of Bombolo Biscotti depends on a healthy planet, and we strive to grow responsibly with environmental stewardship guiding our decisions. From reducing waste and managing energy use to partnering with others across our supply chain, we are dedicated to minimizing our environmental impact. We believe there is always an opportunity to do better, and we continue to explore more thoughtful ways to produce, package, and enjoy food while protecting the natural resources we all depend on.
Violation of This Supplier Code
Reporting
Suppliers are required to promptly report any known or suspected violations of applicable laws, regulations, or this Supplier Code of Conduct. This includes compliance issues or other matters that could pose a risk to Bombolo Biscotti, our customers, or our reputation.
Suppliers are expected to maintain effective grievance and reporting processes that allow workers and third parties to raise concerns safely and confidentially. These processes should ensure potential violations are escalated to management promptly, consistent with the UN Guiding Principles on Business and Human Rights.
Actual or suspected violations involving any worker or agent acting on behalf of the supplier or Bombolo Biscotti must be reported promptly. Reports may be made directly to a Bombolo Biscotti representative or submitted through the reporting tools available on our website. All reports will be handled with discretion, and retaliation against anyone who raises a concern in good faith is strictly prohibited.
- Phone: 1-941-752-6700
- Web: https://bombolobiscotti.com
- Available to Bombolo Biscotti employees and supplier-related workers
- All reports will be handled confidentially to the extent permitted by law
Non-Compliance with This Supplier Code
Noncompliance with this Supplier Code may result in corrective actions, including required remediation plans, suspension of business, or termination of the supplier relationship. Bombolo Biscotti reserves the right to determine the appropriate response based on the severity and nature of the violation. Suppliers are expected to cooperate fully in any investigation and to address identified issues without delay.